Support Platform – BS Technology

ROLE-BASED ACCESS

Each staff member sees only their assigned modules — nothing more, nothing less.

45+ PERMISSIONS

Granular control over every action — view, edit, approve, export — per role.

17 CATEGORIES

Finance, Risk, Compliance, Support, Sales, Technical, and more — fully configurable.

SUPPORT PLATFORM

The Right Tools for Every Team Member

The BS Trader Support Platform gives each staff member access to exactly what they need. Finance teams handle deposits and withdrawals. Risk teams monitor exposure and coverage. Compliance manages KYC and client data. Every role works independently with full accountability and zero overlap.

FINANCE

Manage client deposits, withdrawals, credit in/out and full financial dashboard with transaction history.

RISK MANAGEMENT

Monitor real-time exposure, configure AI auto-hedging, manage coverage rules and emergency stop.

COMPLIANCE

Verify client documents, manage KYC status, review account compliance and regulatory requirements.

SUPPORT

Track client activity, respond to requests, monitor account status and handle internal messaging.

SALES & IB

Manage introducing brokers, rebate calculations, marketing campaigns, and lead tracking.

TECHNICAL

Configure trading symbols, manage symbol mapping, market data import and platform settings.

FINANCE TEAM

Complete Financial Control

Finance staff have full access to trading accounts, deposits, withdrawals, and credit operations. Every transaction is logged with a full audit trail.

Process deposits and withdrawals across all payment gateways — Stripe, PayPal, Crypto and more — with automatic compliance checks.

Deposits & Withdrawals

View all client accounts, process fund movements, apply credit, and monitor financial dashboard in real-time.

Payment Gateways

Full integration with multiple payment methods — each withdrawal returns to its source automatically.

Real-Time Risk & Coverage Control

RISK TEAM

Monitor total exposure and hedge ratio in real-time
Configure AI auto-hedging thresholds and strategies
Emergency stop for all open positions instantly
Symbol-level risk analysis with volatility tracking

AI Auto-Hedging

Configure hedge thresholds, max exposure limits, and let the AI Brain automatically cover positions before risk escalates.

SYMBOL MANAGEMENT

Configure 141+ trading instruments across Forex, Metals, Crypto, Indices, and Shares.

MARKET DATA

Import historical price data at up to 100,000 records/second across 9 timeframes.

SYMBOL MAPPING

Map symbols between price sources and the trading platform with markup distribution.

TECHNICAL TEAM

Technical staff manages the full symbol infrastructure — from price sources to client-facing instruments.

Configure trading sessions, platform settings, API webhooks, and monitor system health in real-time.

TECHNICAL TEAM

Give Your Team the Right Tools

Deploy BS Trader Support Platform and give each team member access to exactly what they need — no more, no less.

Discover More